Our story
Customers say it first
ClientClue is made in Nigeria for teams that get more complaints than they can read.
A customer usually complains before they leave. They write in an app review, in a WhatsApp message, on a call or on a cancellation form. Those words are already in your files. Nobody has the hours to read all of them.
ClientClue reads every one. It finds what repeats, flags a new problem in the week it starts and gives your team a report in the customers' own words, every week.
Why it matters
What a missed complaint costs
413,587 complaints
against four phone networks in six months. 23,396 were about data running out.NCC data, reported by Leadership
23,129 complaints
about banks and fintechs reached the Central Bank in a year. ₦19.12bn and $329.3m were refunded.CBN Annual Report, reported by Prime Business Africa
₦430m in fines
across 21 penalties for slow or poor complaint handling.CBN Annual Report, reported by Nairametrics
What we hold to
- Code counts and ClientClue AI reads, so every number can be traced
- Every quote is checked word for word against the message it came from
- No invented numbers, no invented customers, no invented praise
- Personal details are hidden before anything is read