Guides
Three guides, written for the product as it is
Each guide covers one job from start to finish and uses the words you see on screen.
- Prepare your fileOne message on each row, the columns ClientClue reads, the date formats it understands and what it hides.For anyone adding a file. About 5 minutes.
- Read your weekly reportEvery part of the report, what each number means, and what to do with it.For customer-success leads and product managers. About 8 minutes.
- Add a cancellations fileThe columns a cancellations file needs and how ClientClue counts the reasons customers give for leaving.For teams that record why customers leave. About 5 minutes.